Delivery and Installation
Cowans are now offering a number of different delivery solutions so that our customers have the flexibility to select the option that best suits their business needs.
The new premium service that Cowans are rolling out is unrivalled in the office furniture sector. Customers will be able to get any one of 3,500 products delivered anywhere in the UK the next day, delivered direct to your warehouse or direct to your Office.
Industry leading 48 hour installation
Perhaps the most impressive part of the Cowans new premium services is offering customers the option to get any product installed within 48 hours direct to your office, which could be a game-changer to assist in getting your furniture to you as soon as possible. Our’ two-man delivery teams will deliver and install the furniture in your room of choice, also removing the waste packaging when the job is done. Not only that – if you want to specify a day of choice delivery, we can also work to these specific demands
If you want to upgrade to the premium service, as well as the lead time improving, customers will also get our enhanced communication. Our Customers could receive an email or text the evening before dispatch to say we’re delivering with a unique tracking reference. Our customers will then get a reminder in the morning with a reduced 2 hour delivery window and also a phone call 30 minutes before arrival. That’s not all – after the furniture had been delivered or installed you will get a call from our office to simply ask how everything went….