With access to a multitude of different partners, we can help you with managed services that are key to your business.
Our Managed Service solution allows you to concentrate on your own Company strengths and core competencies, and to focus on your existing and prospective clients. The aim is to remove the worry of running the services or sourcing the products required by your business on a daily basis. By consolidating your key services and provisions through Cowans Group, you can look to lower costs, reduce time and resource wastage and minimise disruption to the working day with just one phone call, one invoice and one remittance.
Mobile App Service Requests
We can install a unique Mobile ‘Collaborative’ Software Platform, to manage ALL your service contract requests with just two clicks using an App on your smartphone. We have developed this platform to intuitively manage all the assets and service contracts within an organisation.
If you have a problem with a vending machine, photo copier, printer, air conditioning unit, or anything that requires service management, just scan a QR code on the device that requires attention with your smartphone, click the predetermined service request question and forget about it. The problem is now reported and the service provider is informed and SLA can be monitored.
Service Solution Examples